Personal Information Protection Policy
When acquiring and handling personal information, the Company complies with laws and regulations such as the Act on the Protection of Personal Information and actively works to protect personal information so that customers and business partners can use our services with confidence. To achieve this, the Company has established this policy and a personal information protection management system, and implements it company-wide.
1. Acquisition, Use, and Provision of Personal Information
The Company properly acquires personal information obtained through business activities and personal information of employees, handles it within the scope of the purposes of use identified through business activities, does not use it beyond those purposes, and does not provide it to third parties without the individual's consent. To ensure these practices, the Company regularly conducts employee education and internal audits.
2. Compliance with Laws and Regulations
When handling personal information, the Company confirms and complies with the Act on the Protection of Personal Information, related laws and regulations, relevant guidelines, national standards, ordinances, and other norms.
3. Security Measures for Personal Information Protection
To ensure safe and proper handling of personal information, the Company establishes a management structure centered on the personal information protection manager. Through employee education, the Company prevents loss, destruction, alteration, damage, leakage, and other incidents involving personal information. Through daily checks and internal audits, the Company detects improper handling early, investigates causes, corrects issues, and works to prevent recurrence.
4. Handling of Anonymously Processed Information
The Company does not handle anonymously processed information in its business. If handling becomes necessary in the future, the Company will disclose the matters required by laws and related guidelines, implement security control measures, and handle such information appropriately.
5. Complaints and Inquiries Regarding Personal Information Handling
For complaints and inquiries regarding personal information handling, the Company provides a personal information inquiry desk and responds promptly while respecting the individual's wishes.
6. Continuous Improvement of the Personal Information Protection Management System
To protect personal information in line with changes in the Company's business environment, social conditions, and information technology, the Company reviews the personal information protection management system flexibly and strives for continuous improvement.
INBREEZE K.K. Established: May 1, 2025 For inquiries regarding this policy or personal information handled by the Company, please contact us below. Personal Information Inquiry Desk Bellen Jingumae 2A, 5-23-6 Jingumae, Shibuya-ku, Tokyo 150-0001, Japan INBREEZE K.K. Tel: 03-6419-7707
Handling of Personal Information
The Company establishes the following rules regarding the handling of user information, including customers' personal information, in all services provided by the Company (the Service). Personal information means personal information as defined by laws related to personal information protection, namely information about a living individual that can identify a specific individual by name, date of birth, or other description contained in the information, or information containing a personal identification code.
1. Customer Information Collected and Collection Methods
Customer information means information related to customer identification, history of actions on communication services, and other information generated or accumulated in relation to customers or customer devices, in addition to the information listed in items 1 and 2 below.
1. Information obtained from customers during use of the Service or through the Service
Profile information such as name, date of birth, gender, and occupation Contact information such as email address, phone number, address, and SNS accounts Payment information such as bank account and electronic money information Information entered or sent by users through input forms or other methods specified by the Company Other information provided by customers to the Company
2. Information collected by the Company when customers use the Service
In addition to the information listed below, the Company collects information it considers necessary for each service it provides. Purchase history Referrer IP address Server access log information Cookies, web beacons, ADID, IDFA, and other identifiers Other information collected by the Company when customers use the Service
Among the customer information collected by the Company through the Service, information that falls under personal information under the Act on the Protection of Personal Information will be handled in compliance with that Act and other laws, regulations, and ministry guidelines related to personal information handling.
2. Matters Disclosed Regarding Retained Personal Data
The purposes of use of retained personal data acquired and held by the Company are shown in the table below. If you wish to know the purposes of use, please first check the table. Personal data marked as disclosed is data for which the Company can provide disclosure, including notification of purpose of use, disclosure of personal information, correction, addition or deletion of disclosed content, suspension of use, erasure, and suspension of provision to third parties. If you wish to request disclosure or similar procedures for your personal data, please check the procedures below the table and contact us.
| Disclosure | Retained personal data | Scope of purposes of use |
|---|---|---|
| Subject | Personal information handled in product sales and various events | To provide the Service to customers
To provide suitable information to customers
To confirm customer order details, deliver products, hand over products at Company stores, grant points, and similar purposes
To respond to customer inquiries
To send notices related to the Service, including maintenance and important notices
To improve the Service or research new services
To investigate, compile statistics, and analyze customer usage
For marketing such as advertising delivery, display, behavior measurement, and effectiveness measurement
To confirm compliance with terms, guidelines, policies, and similar rules related to the Service, and to respond to violations
To provide information to recipients specified in section 3
To respond to customer opinions and inquiries, including identity verification
For member registration, member management, confirmation of usage and registration status, and other management and operation of the Service
To notify customers about use of the Service
To request cooperation in surveys, interviews, and events related to the Service, and to report results
To send rewards when cooperation in surveys or similar activities involves compensation
To customize Service content to customer needs
To send prizes from campaigns entered by customers
To implement measures necessary to ensure safe customer use and maintain Service quality
To disclose within the Service |
| Subject | Personal information included in customer information | To provide the Service to customers
To provide suitable information to customers
To confirm customer order details, deliver products, hand over products at Company stores, grant points, and similar purposes
To respond to customer inquiries
To send notices related to the Service, including maintenance and important notices
To improve the Service or research new services
To investigate, compile statistics, and analyze customer usage
For marketing such as advertising delivery, display, behavior measurement, and effectiveness measurement
To confirm compliance with terms, guidelines, and similar rules related to the Service, and to respond to violations
To provide information to recipients specified in section 3
To respond to customer opinions and inquiries, including identity verification
For confirmation of usage and registration status and other management and operation of the Service
To notify customers about use of the Service
To request cooperation in surveys, interviews, and events related to the Service, and to report results
To customize Service content to customer needs
To send prizes from campaigns entered by customers
To implement measures necessary to ensure safe customer use and maintain Service quality
To disclose within the Service |
| Subject | Personal information of business partner representatives | To propose and provide various services to customers
For business management, various communications, billing, and payment management
For communications with business partners and other operations necessary for transactions, including preparation and review of transactions |
| Subject | Personal information handled in various inquiries | To contact and reply regarding inquiries, opinions, questions, and consultations received by the Company
To send various materials and quotations
To provide information to recipients specified in section 3
For other inquiry responses |
| Subject | Personal information of job applicants to the Company | For applicant screening
For communications regarding selection results and other matters |
| Subject | Personal information of employees | For human resources, general affairs, and various business management
For business communications and emergency contact and response |
3. Provision to Third Parties
When the Company provides acquired personal data to the following third parties, it obtains consent in advance. In cases permitted by law, the Company may provide personal data to third parties without customer consent. In addition, customer public information, including but not limited to nicknames, may be disclosed within the Service. Business partners of the Company Stores operating on EC websites provided to the Company Wholesale buyers of Company products Businesses entrusted with manufacturing or selling Company products Licensors related to products manufactured or sold by the Company Businesses that wholesale products to the Company Businesses that entrust the Company with product manufacturing or sales Group companies of the Company, including parent, subsidiary, and affiliated companies Business partners such as payment service providers and marketing tool providers
4. Procedures for Requests for Disclosure of Retained Personal Data or Third-party Provision Records
Requests for notification of purpose of use, disclosure of personal data or third-party provision records, and similar procedures may be made only by the individual or an agent. The Company handles requests for disclosure and similar procedures, including notification of purpose of use, disclosure of personal information or third-party provision records, correction, addition, deletion, suspension of use, and suspension of provision to third parties, as follows.
(1) Notification of Purpose of Use or Disclosure of Personal Information or Third-party Provision Records
Customers may request notification of purpose of use or disclosure of personal information or third-party provision records from the Company within the scope permitted by the Act on the Protection of Personal Information by following the procedures in (4). However, the Company may decline disclosure in the following cases: disclosure may harm the life, body, property, or other rights and interests of the individual or a third party; disclosure may significantly hinder the proper performance of the Company's business; disclosure would violate laws or regulations; or the disclosure request is not made by the individual. When requesting notification of purpose of use or disclosure of personal information or third-party provision records, the disclosure fee specified in (4) must be paid.
(2) Correction, Addition, and Deletion
Customers may request correction, addition, or deletion of personal information by following the procedures in (4). In such cases, the Company will promptly conduct necessary investigations within the scope required to achieve the purpose of use and, based on the results, correct, add, or delete the personal information within the scope permitted by the Act on the Protection of Personal Information.
(3) Suspension of Use and Similar Procedures
Customers may request suspension of use, erasure, or suspension of provision to third parties of personal information by following the procedures in (4). In such cases, the Company will respond appropriately in accordance with the Act on the Protection of Personal Information.
(4) Procedures
To confirm that the applicant is the individual or an agent, please first contact the Company's dedicated personal information inquiry desk below to request disclosure or similar procedures. The Company will provide the prescribed personal information inquiry application form by electronic record or by the method requested by the applicant. However, if disclosure by the specified method would require a large cost or is otherwise difficult, disclosure will be made by postal mail. Please fill in the required items and mail the form again to the Company's desk together with the identity verification documents described in the form and the actual cost, only when requesting notification of purpose of use or disclosure of personal information, in the form of 300 JPY in postage stamps. If a public certificate is used for identity verification, please black out portions other than the name, address, and other information needed to verify identity. If the personal information inquiry application form is incomplete or identity cannot be verified, the Company will contact you. The Company will respond promptly after receipt, but please understand that postal procedures take time. When a voluntary agent applies, the following documents are required in addition to identity verification documents for the customer. 1. Voluntary agent Power of attorney Identity verification documents for the voluntary agent 2. Legal agent Documents confirming the existence of legal agency authority, such as a family register copy or adult guardianship registration certificate, and identity verification documents for the legal agent Address for retained personal data disclosure requests: Bellen Jingumae 2A, 5-23-6 Jingumae, Shibuya-ku, Tokyo 150-0001, Japan INBREEZE K.K. Tel: 03-6419-7707
5. Security Control Measures for Retained Personal Data
To prevent leakage, loss, damage, and other security issues involving personal data handled by the Company, the Company takes the following measures. If the Company handles personal data in a foreign country, it will promptly respond to customer requests regarding the details of the security control measures it takes.
Establishment of Personal Information Protection Policy
To ensure proper handling of personal information, the Company establishes a personal information protection policy and conducts personal information protection activities based on that policy.
Preparation and Operation of Internal Rules for Personal Information Handling
For the lifecycle of personal information, including acquisition, transfer, use, storage, and disposal, the Company prepares and operates internal rules regarding handling methods, responsible persons, persons in charge, and their duties.
Organizational Security Control Measures
To protect personal information, the Company appoints managers, establishes an internal audit structure to regularly confirm the appropriateness of personal information protection activities, and implements those audits. The Company also builds a personal information protection management system within the organization and strives for continuous improvement.
Personnel Security Control Measures
The Company regularly provides personal information protection education to all employees, regardless of whether they handle personal information. The Company also signs confidentiality pledges with all employees.
Physical Security Control Measures Technical Security Control Measures
The Company defines areas where personal information is handled and strictly controls entry and exit, as well as bringing information devices in and out. The Company also conducts regular inspection activities to prevent theft or loss of devices, electronic media, and documents that handle personal information. The Company implements mechanisms to protect information systems that handle personal information from unauthorized access and failures. In addition, the Company restricts employee access to personal information so that only those who need access can handle it.
6. Security
Pages of the Service use SSL encryption as needed to protect users' personal data. If you use a browser that does not support SSL, you may be unable to access some pages of the Service or enter information.
7. Outsourcing
The Company may outsource all or part of personal information handling within the scope necessary to achieve the purposes of use.
8. Voluntary Provision of Personal Information
Providing personal information is voluntary, but if required items are not provided, the Service may not be available. Thank you for your understanding.
9. Use of Google Analytics and Cookies
(1) Use of Google Analytics
The Company may use Google Analytics in the Service to investigate and analyze customer usage status and usage patterns. In such cases, information such as the URLs of pages accessed by customers and IP addresses will be automatically sent to Google. Data collected by Google Analytics is managed according to Google's privacy policy. For details about Google Analytics and opt-out procedures, please check the Google Analytics Terms of Service and Google's explanation of how Google uses information from sites or apps that use its services.
(2) Use of Cookies
The Service may use cookies and similar technologies to improve convenience, analyze statistics, deliver and display advertisements, and measure effectiveness. Cookies are text data stored on the device used by customers when they access websites related to the Service. Customers may restrict or refuse cookies at their own discretion through browser settings and similar means, but doing so may prevent normal use of the Service.
10. Inquiry Desk
For opinions, questions, requests for disclosure and similar procedures, complaints, and other inquiries regarding user information handling, including notification of purpose of use, disclosure, correction, addition, deletion, suspension of use, erasure, and suspension of provision to third parties, please contact the desk below.
Inquiry Desk Bellen Jingumae 2A, 5-23-6 Jingumae, Shibuya-ku, Tokyo 150-0001, Japan Tel: 03-6419-7707 Inquiry form: here
©INBREEZE K.K.
Unauthorized copying of text, images, photos, and other content on this website, as well as unauthorized links from other websites, is prohibited.